Child and Youth Crisis Service Announcement
What Will Remain the Same
Child and Youth Crisis Service (1-866-327-3224) will continue to receive calls during weekday hours.
- Monday to Friday: 8:30 a.m. to 4:00 p.m.
What Will Change
The Child and Youth Crisis Service will redirect after-hours crisis calls to the 9-8-8 Crisis Helpline.
- Monday to Friday: 4:00 p.m. to 8:30 a.m.
- Weekends and Holidays: 4:00 p.m. on Friday to 8:30 a.m. on Monday (or 8:30 a.m. the following morning after a holiday)
What To Expect
For after-hours calls to the Child and Youth Crisis Service our answering service will link callers to the 9-8-8 Crisis Helpline for immediate crisis response. Caller information will be forwarded to the Child and Youth Crisis Service for follow-up support the next business day.
Recruitment Now Open!
Child and Youth Mental Health Services is now accepting applications to join the Youth Mental Health Alliance. If you're age 14 to 24 from Haldimand-Norfolk, and eager to share a fresh outlook on child and youth mental health, apply to be part of this new youth engagement initiative.
To apply visit: www.reachoutyouth.ca
Additional Virtual Services for Youth and Adults
Please check out these additional virtual resources for youth and adults to help manage some of the emotional challenges that you may experience as a result of the COVID -19 pandemic.
"We all feel sad sometimes. But when feeling low, stressed out, worried, depressed, irritable, angry – or even nothing at all – gets to be too much, remember that you have the power to change how you feel."
A free, guided self-help program that’s effective in helping people aged 15 and up who are experiencing low mood, mild to moderate depression and anxiety, stress or worry. Delivered over the phone with a coach and through online videos, you will get access to tools that will support you on your path to mental wellness.
"Mental health is a journey, not a destination. Access support and track your progress."
A free, 24/7 support portal available for everyone in Canada to use. Get connected to mental health and substance use support, resources, and counselling with a mental health professional.
Mental Health Supports for Individuals with Developmental Disabilities
This link will connect you with funded mental health supports available for:
- adults with developmental disabilities and their caregivers
- mental health resources and supports for children, youth and their families during COVID-19.
Know Your Rights As a Child or Young Person
Did you know there is a law in Ontario called the Child , Youth and Family Services Act, 2017? This law outlines your rights as a child or young person receiving services related to foster homes, group homes, youth justice, secure treatment facilitates, mental health, developmental and/or physical disabilities under the Act. Find more information about this Act here.
Thank you for your feedback!
H-N REACH surveys our community partners every 2 years to hear about how we are doing and to gather their input on areas of future focus.
The following is a summary of what we heard and some of the actions we are taking in response.
- Our partners want to learn more about our services.
In the upcoming year we are engaging in many activities to help our community and partners know more about us.
Haldimand-Norfolk REACH Merit Award
Merit Award
In 1992 the H-N REACH Merit Award was established. Through this annual award, Haldimand-Norfolk REACH recognizes members of our community who have made a significant contribution to children/youth and/or children/youth services in the Haldimand and Norfolk communities. Nominations for the Award are collected by the Agency staff and the recipients are selected by the Board of Directors.
The Haldimand-Norfolk REACH Merit Award is presented in June at our Annual General Meeting to individuals to acknowledge their incredible community work.
© 2025 Haldimand-Norfolk REACH